FAQs

How long does delivery take? 

All of our beds are hand-made to order. Therefore, our lead time is 7-10 business days from purchase. Please note, this excludes UK bank holidays and weekends. Saturday's and Sunday's are not classed as working days.

How do I request a return? 

To start a return,  please head over to our self service portal and follow instructions here

Do you offer free returns?

Unfortunately not. Our returns are not prepaid, therefore there will be a postage fee.

We strongly recommend that items are returned using a ‘signed for’ courier or mail service with proof of dispatch.

Can I wash my bed? 

Yes, absolutely. Please follow this link to our wash care page https://mabelandbadger.com/pages/wash-care

What is my bed made out of? 

The outer material is made from hard-wearing, 100% Polyester Hebden material. Each side of the bed has a firm padded inner cushion filled with 100% polyester filling, with just enough fiber to make the beds firm, yet comfortable, without the risk of losing shape quickly.

How do I choose the right size bed for my dog? 

Here is a handy size guide : 

L x W x H - cm

X- Small - 60 x 50 x 16 (Inner space 40 x 30)
Yorkshire Terrier, Chihuahua

Small - 70 x 60 x 16 (Inner space 45 x 35)
French Bulldog, Boston Terrier

Medium - 80 x 70 x 18 (Inner space 50 x 42 )
Springer Spaniel, Beagle

Large - 95 x 85 x 22 (Inner space 75 x 60)
Labrador, Boxer