Terms of service
Terms of Use :
This website is operated by Mabel & Badger. Throughout the site, the terms “we”, “us” and “our” refer to Mabel & Badger. Mabel & Badger offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.
Postage :
All orders will be dispatched used ParcelForce our chosen courier service. You will receive your goods within 7-10 business days from purchase. Please note all orders are hand-made to order. If any item cannot be delivered within this time specified, we will inform you of the reason for delay, along with a proposed delivery date.
If your parcel actually wasn't delivered correctly, you must notify Mabel & Badger within 48 working hours of confirmed delivery. You can let us know straight away on info@mabelandbadger.com. Although we will do our very best to remedy the issue we will not be held liable for any delays, charges, returns and or losses.
Returns :
We are very happy to accept items back for a refund within 30 calendar days from the day you receive your goods. Please note, we can only accept items that are in their original packaging, and are in an unused condition. Unfortunately if the item is used, your purchase is no longer eligible for a refund.
You agree to check everything in your order has arrived, also to check the items are safe before using them, but that you also agree to notify us of any problems or concerns you have about your purchases within 48 working hours of purchase from us.
To start a return, please head over to our self service portal and follow instructions here
Please note, our returns are not prepaid, therefore there will be a postage fee.
We strongly recommend that items are returned using a ‘signed for’ courier or mail service with proof of dispatch.
Our Products :
Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflect the colour of the Products. Your Products may vary slightly from those images. We therefore cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you.
Although we have made every effort to be as accurate as possible, all sizes, weights, colours, dimensions and measurements indicated on our site have a 5% tolerance.
Payment :
When you make a purchase with Mabel & Badger we will send you an email confirmation of receipt. We reserve the right to decline or cancel any order placed with us, for any reason. We are an online business and therefore we can only accept your order and agree the contract of supply when we dispatch your items.
By purchasing from us you agree that the information you supply to us is accurate and supplied truthfully to the best of your knowledge. Please understand that we cannot be held liable for delivery errors if you have supplied us with incorrect information.
Governing Law :
Each and every transaction carried out is deemed to be completed within the United Kingdom and therefore shall be governed by and interpreted in accordance with English Law. The terms of this charter (and any dispute, controversy, proceedings or claims of whatever nature in relation to them) shall be governed and interpreted in accordance with English Law and the English Courts shall have exclusive jurisdiction.
Copyright:
All content on this website is copyright of Mabel & Badger. All rights reserved. You may not reproduce, publish, transmit, distribute, display, modify, sell, or exploit in anyway, in whole or in part, any contents of the website, or any related software, catalogue, advertising or images for any purpose without the prior permission of Mabel & Badger.